Return/Exchange Policy

Interstate Used Parts offers a 100% Satisfaction Guarantee. If you are unhappy with our product for any reason, please contact Customer Service within 30 days of purchase to arrange a return or exchange.  We correct any error on our part and send you the correct item at no extra charge.

Interstate Used Parts has a 30 day warranty on all used parts.  All returns must include the original packaging (new parts), and be in the same condition as received. A copy of the invoice should also be included for refund or credit.  We will refund your account for the amount of the purchase minus shipping and handling

All returns must have a return authorization number. Please call us prior to returning any item.
Notify us within 48 hours of receipt of shipment of any damaged or defective merchandise.
Items returned for other than damage or defect must be in saleable condition.  A 20% restocking fee will be applied on any product that is returned to us.



Interstate Used Parts

Attn: Returns

18181 Collier Avenue

Lake Elsinore, CA 92530


If you have any questions about our return policy, please contact us by email or phone.

(951) 471-5080